Delete your PosBharat account

You can ask for deletion even if the Android app is not installed.

PosBharat accepts a request to delete an account and the eligible personal information linked to it. This page does not delete the account by itself. It prepares an email to team@posbharat.com. A person at PosBharat has to receive that email and confirm who is asking before eligible information is deleted.

How to request deletion

Method 1 — Android application

1. Open PosBharat.
2. Sign in.
3. Open Settings.
4. Choose Delete account.
5. Follow the instructions on that screen.

That screen is for the account that is signed in. It sends a request. It does not itself erase the business. If the request cannot be sent, use the email method. You do not need to reinstall the app.

Method 2 — Website or email

Send the request to team@posbharat.com. The address is also written here for devices that cannot open a mail link.

Subject: PosBharat Account Deletion Request

Include:

• The email or phone number on the account
• The business name, if there is one
• Whether this is a staff login only, or closure of the whole business

Do not send passwords, one-time codes, or identity documents in an ordinary email.

If the button does not open an email app, copy the email text and send it to team@posbharat.com with the subject “PosBharat Account Deletion Request”. Nothing is deleted until that message is sent and PosBharat verifies it.

What happens next

1. You send the deletion request.
2. PosBharat checks that you own the account, or that you are allowed to close the business, when that check is needed.
3. The request is reviewed by a person. This page does not run an automated deletion service.
4. Eligible account information and eligible personal information are deleted.
5. Records that must be kept are kept only for the reason and the period that apply.
6. PosBharat replies using the email or phone number it can verify for the account.

A fixed number of days is not promised on this page. The request waits for the ownership check and for a person to process it.

What can be deleted

Depending on whether the request is for a staff login or for the whole business:

• The sign-in account
• The user profile
• That person’s staff access
• Eligible personal information
• Records that are no longer needed for a lawful reason to keep them
• For an authorized closure of the whole business, eligible business profile information and the customer directory

What can be kept

Some records can be kept where the law, an open dispute, or a real security need requires it. Those records can include:

• Tax invoices
• Accounting records the business is required to keep
• Transaction information that has to be kept with those records
• Information needed for an unresolved dispute or a lawful investigation

Only the information that is still needed is kept, and only for the period that applies. This page does not state a fixed number of years. An invoice that is kept can still show the buyer name and tax details printed on it.

Staff account and business account

Staff account. The request removes that person’s sign-in and eligible personal information. It does not close the business, remove other staff, or delete the shop’s invoices.

Business account. Only a person authorized for that business should ask to close the whole business. PosBharat can ask for further proof so that other users and business records are protected.

Need help?

Email: team@posbharat.com
Phone: +91-8917717326
Privacy Policy: https://posbharat.com/privacy-policy